es, we provide comprehensive post-sales support and maintenance services to ensure that your FFC-NMR instruments operate at their best. We also offer scheduled maintenance contracts for ongoing support.
How can I get technical support for a purchased instrument?
Our technical support team is available to assist you with any issues or questions regarding our instruments. You can contact us via email at support@stelar.it or through the contact form on our website.
What are the delivery times for Stelar instruments?
Delivery times vary depending on the product and specific requirements. Once the project details are finalized, we will provide an accurate estimate. Generally, the delivery time for each instrument is as follows: Spinmaster: 5-6 months;… Read more
Does Stelar offer training services for the use of FFC-NMR technology?
Yes, we offer customized training programs to help our clients make the best use of our instruments. Training can be conducted at our facility or remotely, depending on your needs.
How can I request a quote for an FFC-NMR instrument?
To request a quote, you can fill out the contact form on our Contact page. Our team will be happy to assist you and provide all the necessary information.